Q: Will On The Spot Electronics Online stay active?
A: We remain open 24-7 so you can shop on our website. Our customer service team is ready to help with any and all questions via phone, email and chat.
Q: How long will shipping take?
A: We have adjusted our practices to ensure that we’re fulfilling orders in a way that protects the health and safety of our associates — and as a result, orders will go out quickly.
Q: Will your return policy change?
A: Our return policy is flexible you can send us an email and we can assist.
Q: Will the cancelation policy be impacted during this time?
A: You will not be charged. If you would like to place a new order, that will be shipped to a new address.
Q: What steps are you taking to create a safe environment?
A: We want to assure you of the safety measures we’re taking for you and our employees. Everyone is required to wear a mask. We have temperature scanning, regular sanitization and deep-cleaning, and social distancing measures in place.
Q: Can I order online pick up from the store?
A: Yes, we now have curbside pickup orders available. You can order online, and we will notify you when it is ready for pickup. Park in one of the curbside spaces and let us know when you arrive.